Contact & Grievance Redressal
For order questions, delivery issues, or a concern about your purchase, contact us using the details below.
WhatsApp: +91 80561 26307
Store: littlejoy
Response target: We aim to acknowledge concerns within 48 hours and work towards a resolution within 7 business days.
When you contact us
Please include your name, order number, delivery date, and a clear description of the issue. For a delivery-related concern, photos or video of the parcel and product will help us review it quickly.
Escalation
If your concern is not resolved, reply to the same WhatsApp conversation and ask for your issue to be reviewed as a grievance. Please retain your order details and supporting evidence.